Privacy Policy

Effective Date: 15/07/2025
Company Name: Pikadex
Website: www.pikadex.in

1. Introduction

At Pikadex.in, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your data when you access or use our website and services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, phone number, email address, shipping/billing address

• Payment information (processed securely through third-party gateways)

• IP address, browser type, and usage data

b. Non-Personal Information:

• Device information, browsing patterns, and referral sources

• Website analytics and performance tracking via cookies

3. How We Use Your Information

We use the collected information to:

• Process and fulfill orders

• Improve user experience and website functionality

• Send order confirmations, promotional emails, and service updates

• Prevent fraud, monitor security, and comply with legal obligations

• Respond to customer inquiries and support requests

4. Cookies and Tracking

We use cookies and similar tracking tools to enhance your browsing experience, remember your preferences, and analyze traffic patterns. By using our website, you consent to our use of cookies.

You can control or delete cookies through your browser settings at any time.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. However, we may share information with:

• Trusted third-party service providers (e.g., shipping partners, payment gateways)

• Legal authorities or regulators if required under applicable law

• Affiliates and partners bound by this privacy policy

6. Data Security

We implement robust security practices to protect your data, including SSL encryption, secure server hosting, and access controls. While we strive to protect your information, we cannot guarantee 100% security of data transmitted online.

7. User Rights

You have the right to:

• Access or update your personal data

• Withdraw consent at any time (may affect access to services)

• Request deletion or restriction of your data (subject to legal and contractual obligations)

To exercise your rights, email us at [support@pikadex.in]

8. Retention of Information

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, or regulatory requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing your data.

10. Policy Updates

We may revise this Privacy Policy periodically. The latest version will always be available on this page. Continued use of our website after changes means acceptance of the updated policy.

11. Contact Us

For any queries or concerns about this Privacy Policy or your data, please contact us at:

Email: support@pikadex.in
Phone: +91 9172954888
Address: NIBM road, Pune, Maharashtra - 411060